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• Letter to complain to a phone company about cashback

  Use this letter to complain to a phone company that hasn't given you the cashback they promised

• Going to a small claims hearing

  Find out what happens at a small claims hearing and how to prepare

• Taking action about discrimination in health and care services

  Check how to complain about discrimination by health and care services - including taking them to court

• Disability discrimination and benefits

  What counts as disability discrimination by benefit providers. Benefit providers must not discriminate against you when making decisions about your benefits

• Getting evidence to support your PIP claim

  How to keep a diary and get supporting evidence from health professionals to help your Personal Independence Payment (PIP) claim

• How much DLA you can get for your child

  You can get between £28.70 and £184.30 a week in Disability Living Allowance (DLA) to help look after a child who has a disability or health condition

• Other rights protected under the Human Rights Act

  Lists some of the rights protected under the Human Rights Act 1998, including rights to education, freedom of expression, non-discrimination and protection of property

• Q5 - manual dexterity (moving your hands)

  Help to fill in Q5: manual dexterity (moving your hands) for your ESA application. Find out what this means and how to correctly complete the question

• What are human rights?

  Explains what human rights are and how they are protected by law. Also lists organisations offer further information

• Solving property disputes when you leave a job

  Find out what to do if your employer wants to take your belongings or won’t let you get your property back