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• Getting a job reference

  What your employer can put in a reference, and what to do if they give you a bad reference or won’t give you a reference at all

• Get help with a housing discrimination problem

  Where to get help if you're being discriminated against by your landlord, a letting agent or someone else involved in your housing

• Pawnbrokers

  Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods

• Getting a lodger

  What to think about before taking in a lodger and becoming a resident landlord

• Contacting your energy supplier about a problem

  How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint

• If the council decide your landlord has to do repairs

  Check what your landlord has to do if the council have inspected your home and sent them a legal notice. If the council haven’t helped, find out how to complain

• Cancelling a phone, TV, internet or mobile contract

  Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee.

• Domestic violence and abuse - getting help

  Organisations which give information and advice all aspects of domestic violence and abuse, rape and sexual assault