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• Getting a smart meter installed

  What smart meters are, when you can get one installed, whether you can refuse a smart meter, smart meter specifications and how to save money with a smart meter

• Debt relief orders - what you need to know

  Explains how much it will cost to apply for a debt relief order, where and how to pay, and whether there is help available to pay the fee

• Creditors still contacting you - debt management plans

  Explains why creditors may still contact you while a debt management plan is in place and what to do if a creditor is harassing you

• Letter to complain about non-delivery of goods

  Use this letter to 'make time of the essence' when an item you've ordered hasn't been delivered

• Check the rules after you go bankrupt

  Find out the rules and restrictions when you're bankrupt. While you're bankrupt there's certain rules you need to follow, these are known as 'restrictions

• Check if you can get your money back after a scam

  Find out when you're likely to get a refund following a scam, and how to claim

• Letter to claim damages for misrepresented goods or services

  Use this letter to get a refund or claim damages for goods or services which were misrepresented to you at the time of sale

• Mail order catalogues

  Information about buying things from a catalogue and being an agent for a catalogue company