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• Find a trader and check you can trust them

  Finding a seller or tradesperson who will do a good job and treat you fairly

• Q1: listing your conditions, medications and treatments

  Help to fill in Q1: listing your conditions, medications and treatments for PIP. Find out what this means and get advice on how to complete the question

• Get specialist immigration advice

  Check what help you can get from Citizens Advice or find a specialist immigration adviser

• Letter to complain about a holiday

  Use this letter to complain about a package holiday and ask for compensation

• Your medication and other treatment

  The DWP wants to know about your medication and any treatment you're having - it’ll help them get a better picture of your situation

• Letter to make a claim for equal liability from a credit provider

  Letter to credit provider claiming equal liability for goods or services bought on credit

• If you didn’t agree to switch energy supplier

  What you should do if you're switched without your permission, what your rights are and where to get extra help

• Letter to switch energy supplier if you have a prepayment meter

  Use this template letter to complain if your energy supplier won't let you switch because you have a prepayment meter

• If you’ve been invited to an interview under caution for benefit fraud

  What to do if you’re asked to an interview under caution because you’re being investigated for benefit fraud

• Debt relief order application refused

  Reasons why your debt relief order application might be refused and what you can do if you think the refusal is unfair or wrong