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If you're unhappy about poor service
What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further
Claim back credit from your energy supplier
Why your bill might be in credit, when to consider claiming back credit, how to claim back credit
Help with the cost of transport if you're disabled
Find out if you're eligible for help with the cost of transport if you're disabled, for example free bus passes and railcards, and how to apply
Problems with goods - letter before court action
Letter to send as a last attempt to ask a trader to sort out a problem before you take court action
Sorting out school problems
Find out how to sort out difficulties with your child’s education, including how to complain if a problem at their school isn’t resolved
Find a trader and check you can trust them
Finding a seller or tradesperson who will do a good job and treat you fairly
Transferring property for the benefit of children
Court powers to make certain property orders if it's for the good of a couple's child or children if a marriage or civil partnership breaks down
If there's a child protection plan for your child
Explains what a child protection plan is, why it might be put in place to protect a child, what it covers, reviews and when it may end
Find an installer for energy efficiency home improvements
Check how to find an experienced installer for energy-saving home improvements for things like solar panels and insulation
What is Attendance Allowance
You can claim Attendance Allowance benefit if you've reached State Pension age and you have a disability or illness that makes it hard for you to look after yourself