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• Letter to complain about a delay to a service

  Letter to complain to a trader about delays in starting or finishing a service

• Calculate your monthly mortgage payments

  Use the mortgage tool from MoneyHelper to work out what your monthly mortgage payments could be. Check how much you could afford to borrow

• Report human trafficking

  How to identify and report human trafficking if someone you know is a victim of trafficking

• Letter to complain about faulty goods supplied with a service

  Letter to complain to trader about faulty goods they supplied with a service

• Claim back credit from your energy supplier

  Why your bill might be in credit, when to consider claiming back credit, how to claim back credit

• Letter to complain to a trader about poor quality work

  Letter to ask a contractor to fix a problem with building work, decorating or home improvements

• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain

• Getting a refund on an event ticket

  Find out when you what you can get when you ask for a refund on a ticket, if you can resell it and what to do if you don't get a refund