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• Q11: mixing with other people

  Help to fill in Q11: mixing with other people for PIP. Find out what this means and get advice on how to complete the question for your claim

• Applying for flexible working

  Check what flexible working is, how to make a flexible working request and what your employer will do next

• If you're struggling with your IVA payments

  Check what to do if you're struggling with your individual voluntary arrangement (IVA) payments

• Deciding whether to make a small claim

  Find out what you should consider before starting a small claim and when you can make one

• Claiming constructive dismissal

  Find out what you should think about before deciding to resign and claim constructive dismissal

• Your payment card was used without your permission – distance sales

  What you can do if your payment card has been used for a distance sale purchase by internet, mail order, TV, phone or fax without your permission

• Vehicle insurance – making a claim if your car or its contents are stolen

  What to do if your car is stolen or something’s taken from your car you may want to make a claim on your motor insurance

• How to get a debt management plan

  Things to think about before you set up a debt management plan. Read about the steps you should follow to get a debt management plan

• Illegal ticketing websites

  Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

• If the car you bought is still on hire purchase

  Your rights and options if you find out the car you bought is still subject to a hire purchase or conditional sale agreement