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Stop getting someone else's post

This advice applies to Scotland

If you’re getting someone else’s post, it’s best not to throw it away.

If you send it on to the right place, Royal Mail won’t deliver it to you by accident again. It’s free, and you don’t need a stamp.

You might be getting someone else’s post because:

  • they used to live at your address
  • they have a similar address to you

You know the recipient’s new address

All you need to do is:

  • cross out the address - but not the name
  • write ‘no longer at this address, please forward’ and their new address on the front of the envelope
  • put it in a post box

You don’t know the recipient’s new address

All you need to do is:

  • cross out the address - but not the name
  • write ‘not known at this address, return to sender’ on the front of the envelope - don’t worry if you don’t know who the sender is
  • put it in a post box

It didn't have your address on it

If it didn’t have your address on it at all - for example it was meant for a neighbour with a similar postcode, you should:

  • write 'misdelivered to',and your address, on the front of the envelope
  • put it in a post box
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