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Profit estimate makes inadequacy of price cuts clear

29 January 2015

Citizens Advice has said today that recent price cuts are clearly inadequate and major suppliers must deliver further and deeper reductions. Ofgem’s Supply Market Indicator, an estimate of energy firm profit margins for the next 12 months, has anticipated an increase on average to £114, up £9 from November 2014 and £37 year on year.

Energy price cuts part of “phoney price war”

23 January 2015

Citizens Advice has today revealed that Npower, E.ON and Scottish Power are charging customers on their standard tariff over £200 more than their cheapest available tariff.

Legal aid restrictions are barrier to justice for domestic abuse victims

22 January 2015

Citizens Advice has condemned legal aid reforms as “restrictions on justice” for victims of domestic abuse today. The Divisional Court today ruled that the legal aid changes brought into effect in 2013 are lawful, in response to a challenge brought by the Public Law Project on behalf of Rights of Women.

Gas bill reductions not enough for consumers

20 January 2015

Citizens Advice has said that the reduction in gas bills announced by Scottish Power has fallen short for consumers, just as E.On and British Gas’s reductions did. Scottish Power announced a 4.8 per cent cut to its gas prices today.

Support for witnesses and victims crucial for justice

19 January 2015

Citizens Advice has highlighted the importance of the right support for victims and witnesses of crime giving evidence in court today. The charity has welcomed the new guidance proposed by the Crown Prosecution Service which would give victims and witnesses more information about the prosecution and trial ahead of their appearance in court.

Families “starting the year in the red” with record demand for credit

06 January 2015

Citizens Advice has warned that whilst credit card debt is the second most common debt problem it helps people with, more are now getting help with priority debts like council tax as they struggle with everyday costs. Bank of England figures today revealed that demand for credit cards and other unsecured debt products like personal loans is at its highest level since 2007.

Payday loan cap “should be a limit not a target”

02 January 2015

The cap on the cost of credit for payday loans comes into effect today. Citizens Advice has said that the Financial Conduct Authority must monitor the cap and make sure it is keeping consumers protected.