Six in ten people in debt affected by mental health problems
09 October 2014
Citizens Advice has revealed that six in ten of its debt clients have had a mental health problem within the last six months.
ASA bans Wonga TV advert following Citizens Advice complaint
07 October 2014
Wonga not only firm ‘guilty’ of lack of checks for loans
02 October 2014
Not checking if people can afford loans is a widespread problem in the payday loan industry, says Citizens Advice. Today, Wonga has been ordered to write-off the loans of 330,000 people because they did not properly establish if they could repay.
1.62 million prepayment energy consumers cuts off each year
30 September 2014
Steady roll out of Universal Credit needed
30 September 2014
Payday lenders slow to improve practices
29 September 2014
One in five payday loan customers is not told about the risks of extending the loan, finds Citizens Advice.
Unreliable broadband is costing small firms
26 September 2014
Suppliers risk treating customer complaints with disdain
25 September 2014
Citizens Advice has said suppliers risk customers thinking their complaints are treated with disdain as new research from Ofgem finds that half of people who complained about their energy supplier were unhappy with how their complaint was resolved.
iPhone people’s first choice for accessing online advice
18 September 2014
Basic rights at work, help with your rent and bankruptcy are some of the top issues iPhone users seek online help with, Citizens Advice has revealed today as the latest version of Apple’s smartphone hits UK shops.
Stagnant wages are the price of falling unemployment
17 September 2014
Citizens Advice has warned that whilst a further fall in unemployment is good news, working people people are paying the price with falling wages. New figures released today by the Office for National Statistics show that although unemployment and inflation have both dropped, working households might not feel the benefit as wages hit a two year low. The charity has called for more support for childcare costs for low income families to make sure that work always pays.
James Plunkett to join Citizens Advice
15 September 2014
Payday loan adverts to children are "utterly unacceptable"
15 September 2014
Protection from eviction good for four million
12 September 2014
Citizens Advice warns of generational groundhog day
03 September 2014
Housing cost “cliff edge” with 3 in 5 worried about household bills
27 August 2014
Citizens Advice today warns that competing bills mean that half of households will have to cut spending this year. The charity has said that expected rises in interest rates will need to be “slow and steady” to help families meet housing costs. Housing charity Shelter has released figures today showing as many as 3 million working parents in England are cutting back on food spending to pay for their rent or mortgage.
6,500 put relaxation on hold to sort out holiday hitches
26 August 2014
Six and a half thousand people had to interrupt their breaks to look for help with holiday problems in July, new figures from Citizens Advice have revealed.