Slimming pill swindles at an all-time high
20 August 2014
More people than ever are being lured into online slimming pill rip-offs that can cost them over 180 times what they expected, finds Citizens Advice and Citizens Advice Scotland.
Domestic abuse of any kind must not stay “hidden behind closed doors”
20 August 2014
Citizens Advice has highlighted that people face an “unseen battle” to come forward about hidden abuse. With abuse taking forms other than physical violence, such as financial abuse, the charity says the Government is right to recognise the need to tackle these issues.
Rail fare price hikes add to workers’ costs
19 August 2014
A 3.5 per cent rise in rail fares will put extra pressure on people trying to make their wages stretch, Citizens Advice has warned.
Credit brokers cash in on money worries
19 August 2014
People are being hit by multiple unexpected fees as credit brokers share customers’ personal details in order to siphon money from peoples’ bank accounts.
‘Suppliers out of excuses’ for high energy bills
14 August 2014
“Double-edged sword” economy presents challenge to working families, says Citizens Advice
13 August 2014
Citizens Advice has warned that whilst the Government has made good progress on growing the economy and increasing the number of people in work, new trends in the labour market could make life harder for many families. New figures released today by the Bank of England and Office for National Statistics show falling unemployment is being accompanied by low wages and increasing levels of self-employment which the charity says will lead to instability for working households.
Energy profits and prices do not add-up for consumers
13 August 2014
Citizens Advice has reiterated its call for energy companies to pass on savings made from a drop in wholesale prices as. The call comes as E.ON’s interim report reveals a decline in retail profits but an increase in generation profits.
Citizens Advice to help christmas shoppers via Twitter and Facebook this Mega Monday
04 August 2014
Citizens Advice to help christmas shoppers via Twitter and Facebook this Mega Monday
Parents worried they won't be able to afford next energy bill
04 August 2014
Big energy saving week launches to help consumers save money on their energy bills.
Government must “throw the book” at predatory parking firms
02 August 2014
Citizens Advice has helped with 2,000 private parking problems in the last six months. Chief Executive Gillian Guy says the Government is right to investigate firms that issue unwarranted charges.
Cancellation fees “punishment” for switching broadband suppliers
31 July 2014
New evidence from the Citizens Advice service reveals some people are finding themselves locked into unsuitable broadband contracts or hit by arbitrary cancellation fees when they switch to get a better service. The charity found the average cost was £190 for getting out of a broadband contract, with fees up to £625 reported, in cases from the first six months of the year where cancellation fees were recorded.
Energy firms ‘shift responsibility’ for high prices
31 July 2014
Rise of ‘start-up Britain’ hampered by lack of access to childcare
24 July 2014
Detailed analysis by Citizens Advice reveals that parents on low incomes or with unstable working hours are forced to rely on poorer quality childcare providers. The rise in self-employment and jobs with irregular hours means working parents will increasingly depend on flexible childcare. However the charity’s research shows those childcare providers most likely to offer variable hours have poorer Ofsted ratings and so will be of lower quality.
"Bills are still piling high" as economy improves
24 July 2014
As the UK economy moves back to pre-financial crisis levels, the outlook will be brighter for some households but for others the legacy of the recession will continue to leave them struggling to make ends meet.