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Get help with scams
chat To connect you to the right adviser, we’ll ask you for a few details, including your postcode. You can read our privacy policy to find out how we store and use your personal information. Our
Reporting to Trading Standards
. We’ll pass your report to Trading Standards and we can also give you advice about your problem. You can: use our online form - you can use this form from 5pm on Fridays to 9am on Mondays get help from
Getting an online immigration status (eVisa
don’t have internet access The service is provided by We Are Group. They can help you over the phone. You might be able to visit someone or they might be able to visit you at home - this will depend
Getting tax advice
Getting tax advice This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales We don’t have advice about tax on our website. If you
If you get a witness summons
. You can find out more about the Witness Service and how to get help. Please help us to improve our advice about going to court. Tell us how we can make our website better in this 3 minute survey
Letter to ask for a refund or alternative when a package holiday is changed
Arrangements Regulations 2018 On 8 August 2022 we agreed a contract for: Two-week adventure break in Grand Canaria I now find the holiday has changed: The white water rafting has been replaced
Letter to claim damages for misrepresented goods or services
but to cancel the contract without penalty in accordance with the Misrepresentation Act 1967. I look forward to your response within 14 days so we can resolve this matter amicably. Yours faithfully, Sam Hoolin
Report a scam
we'll do when you report a scam to us Once we've got all the information we need, we'll pass this to Trading Standards. We don't investigate scams ourselves. Trading Standards gathers information about
Challenging a DLA decision - mandatory reconsideration
could end up with less DLA than you were originally awarded, or nothing at all. However, many people have their original decision overturned. We recommend that you get help from Citizens Advice
What to do if you're being intimidated
help us to improve our advice about going to court. Tell us how we can make our website better in this 3 minute survey. Help us improve our website Take 3 minutes to tell us if you found what you needed on our website. Your feedback will help us give millions of people the information they need.