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• Ask the council for money or help to do repairs

  Local authority powers and financial help available to private rented tenants and landlords to cover the cost of repairs or improvements

• If you’re being evicted by the council or housing association

  Your landlord has to follow steps before they can evict you. Find out how you can challenge the eviction and stay in your home

• Complaining about a funeral

  What you can do if you're not happy with the service you've received from a funeral director

• Letter to send evidence after your PIP claim form

  Template letter you can use if you need to send extra supporting evidence for your Personal Independence Payment (PIP) claim

• Find the user guide for your smart meter's in-home display

  Find the user guide for your smart meter's in-home display (IHD). Check by the number of buttons or by manufacturer

• Check if you've experienced discrimination

  If you’ve been treated unfairly or harassed, you can find out how to check if you’ve been discriminated against under the Equality Act 2010

• If the structure of the building you live in isn’t safe

  Check what to do if you think your building isn’t safe. You can also check who needs to pay for structural repair works if you’re a leaseholder

• Extra benefits and help you can get while on Attendance Allowance

  Guide to extra benefits and help you can get whilst getting Attendance Allowance

• You've been told your flat is fire safe but disagree

  Find out what to do if your landlord won't take steps to address fire safety in your flat

• Contact us about a Universal Credit application

  Get help making a new claim for Universal Credit, from the making the application through to getting your first correct payment