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• Find a trader and check you can trust them

  Finding a seller or tradesperson who will do a good job and treat you fairly

• Offsetting rent arrears because repairs haven't been done

  How rent arrears for social housing tenants can be offset against the damages for not making repairs if your landlord is taking possession proceedings against you because of rent arrears

• Solving property disputes when you leave a job

  Find out what to do if your employer wants to take your belongings or won’t let you get your property back

• Challenging an employment tribunal decision

  Find out how to ask for reasons for the tribunal's decision, how to ask for a reconsideration and how and when to appeal against a tribunal's decision

• Loan sharks

  Information about illegal lending, how to check if a lender is properly licensed and what to do if you owe money to a loan shark

• Cost of an administration order

  Tells you how much an administration order will cost, how and when to pay and explains attachment of earnings orders

• Your right to personal liberty

  Explains how the right to personal liberty is protected by article 5 of the Human Rights Act 1998 meaning you cannot be detained for reasons other than criminal activity or mental health issues

• Your right to freedom of religion and belief

  Explains how your right to hold and express a religious or non-religious belief is protected by article 9 of the Human Rights Act 1998 and when the article may be breached

• Claim using a warranty or guarantee

  How to claim using a warranty or guarantee, when to use your legal rights instead reading the small print

• Parental bereavement pay - what you're entitled to and how to get it

  Find out if you're entitled to parental bereavement pay, and how to arrange it with your employer