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• Loan sharks

  Information about illegal lending, how to check if a lender is properly licensed and what to do if you owe money to a loan shark

• Payday loans - reasons to complain about your lender

  What you can complain about if your payday lender doesn’t follow the Good Practice Customer Charter rules

• Debt relief order application refused

  Reasons why your debt relief order application might be refused and what you can do if you think the refusal is unfair or wrong

• Utility Warehouse customer service

  Customer service contact details and scores for Utility Warehouse. Find out how well Utility Warehouse customer service performs and how to contact them

• Octopus Energy customer service

  Customer service contact details and scores for Octopus Energy. Find out how well Octopus Energy customer service performs and how to contact them

• If your home is on a heat network

  Find out what a heat network is and check what to do if you have problems with your heat network supplier

• Your energy supply

  Get advice if you're having problems with your gas or electricity supply

• Check if your previous energy supplier owes you money

  How to check if your previous energy supplier owes you money, how to claim owed money back, what to do if your supplier won't pay you what they owe you

• Switching if you owe your energy supplier money

  Check if you can switch energy suppliers if you owe your current gas or electricity supplier money and what you can do if your supplier won't let you switch

• If you didn’t agree to switch energy supplier

  What you should do if you're switched without your permission, what your rights are and where to get extra help