The timing of the review of the Data Access and Privacy Framework
05 November 2015
In principle Citizens Advice does not take issue with the delay of the full review of the data access and privacy and framework
Energy consultation responses
Smart prepayment for a smarter market
23 October 2015
We broadly support the proposals that Ofgem has made for smart prepayment.
Intelligence for Ofgem on electric-only homes
04 December 2015
Citizens Advice analyses the problems consumers who live in all-electric heated homes experience
Home Area Network (HAN) Solutions: Implementation of 868MHz and Alternative HAN solutions
19 October 2015
It is vital that the net benefits of smart to consumers be maximised, and that consistency and reliability of service be achieved in a cost effective manner.
Ofgem’s Consultation Smart Billing For A Smarter Market: Our Proposals
05 October 2015
Citizens Advice is pleased Ofgem has decided to take the opportunity presented by smart meters to exert pressure on suppliers to improve their billing practices.
DECC’s consultation on amending Smart Meter In-home Display Licence Conditions
23 September 2015
Citizens Advice agrees that tools other than In Home Displays (IHDs) should be trialled with consumers, although any new tools should remain in addition to the offer of an IHD.
The DCC’s role in developing a Central Registration Service and penalty interest proposals
22 September 2015
Citizens Advice regard the creation of a new CRS as a sensible step in the drive towards one day switching, and the Data and Communications Company (DCC) as the best party to be responsible.
Ofgem’s consultation on reforming suppliers' meter inspection obligations
18 September 2015
Citizens Advice agree that meter inspection arrangements need to change for smart meters, but we believe that consumers with traditional meters should keep their current protections.
New Smart Energy Code content and related Supply Licence amendments
01 September 2015
We agree with the intention and drafting of the proposed amendment outlined in the consultation document.
DECC's consultation on changes to Feed-in Tariff accreditation
18 August 2015
Citizens Advice response to DECC's consultation on feed in tariff accreditation
Provisional remedies identified by the Competition and Markets Authority
13 August 2015
Citizens Advice responds to Competition and Markets Authority provisional remedies for the energy market
Values within the stakeholder satisfaction output arrangements (electricity transmission licence, special condition 3D and gas transporter licence, special condition 2C)
29 July 2015
Response to Ofgem consultation on assessing stakeholder satisfaction with energy networks
Smart Metering Rollout Strategy
19 May 2015
Citizens Advice response to DECC’s “Consultation on the Smart Metering Rollout Strategy”
TPI regualtion market
09 May 2015
Response to Smart EnergyGB on their non-domestic strategy
30 April 2015
Citizens Advice supports the rollout of smart meters to small and medium enterprises (SMEs) and micro-businesses.
Ofgem's call for evidence on White Lable providers
23 April 2015
DECC consutation on capacity market supplementary design proposals
14 April 2015
The issues raised in this consultation highlight the risk of imposing competitive disadvantages on sources which could potentially be beneficial for consumers, including demand-side response and interconnection. It is welcome that DECC continues to seek solutions that would enable these technology types to participate in a way that appropriately rewards their benefits
Response to consultation on requiring key energy data in a machine readable format
14 April 2015
Citizens Advice response to consultation on requiring key energy data in a machine readable format [ 250 KB]