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Compare domestic energy suppliers’ customer service

Price isn’t the only thing to think about when choosing an energy supplier. It might be worth choosing a supplier that gets the fewest complaints, or one that’s easy to contact - even if they’re a bit more expensive.

To help you make that choice, we’ve compared suppliers across 5 different categories and ranked them according to how good their customer service is.

We’ve given them an overall rating out of 5 - 1 being poor and 5 being excellent. If you want to see how they rank by category, click on the title of that category and the table will be re-ordered.

You can see more about each supplier and their score by clicking on their name.

If a supplier doesn’t have a star rating it means we don’t have enough information to rate them yet.

There’s a separate tool for comparing energy prices.

Rating for July - September 2017

Rank Supplier Complaints Ease of contact Bill clarity Ease of switching Switch Guarantee Overall rating
1 First Utility 3 5 5 5 Yes 4.4
2 EDF Energy 4 4 4 5 Yes 4.2
3 Flow Energy 3 4 5 5 Yes 4.15
3 Utility Warehouse 3 5 5 5 No 4.15
5 OVO Energy 3 5 5 4 No 4
6 Ecotricity 3 5 3 5 Yes 3.9
7 British Gas 3 4 4 4 Yes 3.75
8 E.ON Energy 3 4 4 3 Yes 3.6
9 E (Gas and Electricity) 5 2 3 5 No 3.5
10 SSE 5 4 3 1 No 3.4
11 npower 3 3 3 3 Yes 3.1
11 ScottishPower 2 3 3 5 Yes 3.1
13 Green Star Energy 1 4 4 5 No 3.05
13 Utilita 3 4 4 1 No 3.05
15 Co-operative Energy 2 3 3 5 No 2.85
16 Extra Energy 1 3 3 5 No 2.55
17 iSupply 2 2 4 1 No 2.25
18 Spark Energy 1 3 2 2 No 1.85
19 Economy Energy 2 2 1 3 No 1.8
So Energy 5 Yes
Bulb Energy 5 Yes
Octopus Energy 5 Yes
PFP Energy 4
Avro 3
Good Energy 3
Bristol Energy 3
Robin Hood Energy 1
Iresa 1
Pure Planet Yes
Tonik Energy Yes
Enstroga Yes
- Energy SW For rating information please refer to OVO Energy
- Fairerpower For rating information please refer to OVO Energy
- Glide For rating information please refer to Ecotricity
- M&S Energy For rating information please refer to SSE
- Peterborough Energy For rating information please refer to OVO Energy
- Sainsbury's Energy For rating information please refer to British Gas
- Southend Energy For rating information please refer to OVO Energy
- GB Energy For rating information please refer to Co-operative Energy
- Brighter World For rating information please refer to Robin Hood Energy
- LECCY For rating information please refer to Robin Hood Energy
- Powershop For rating information please refer to npower
- Angelic Energy For rating information please refer to Robin Hood Energy
- RAM Energy For rating information please refer to Robin Hood Energy
- Affect Energy We don’t have enough information to rank this supplier
- Better Energy We don’t have enough information to rank this supplier
- Breeze We don’t have enough information to rank this supplier
- Cardiff Energy Supply We don’t have enough information to rank this supplier
- Daligas We don’t have enough information to rank this supplier
- Ebico We don’t have enough information to rank this supplier
- Entice Energy We don’t have enough information to rank this supplier
- Future Energy We don’t have enough information to rank this supplier
- GnERGY We don’t have enough information to rank this supplier
- Go Effortless Energy We don’t have enough information to rank this supplier
- Green Energy UK We don’t have enough information to rank this supplier
- Solarplicity We don’t have enough information to rank this supplier
- National Gas We don’t have enough information to rank this supplier
- Our Power We don’t have enough information to rank this supplier
- Together Energy We don’t have enough information to rank this supplier
- White Rose Energy We don’t have enough information to rank this supplier
- Zog Energy We don’t have enough information to rank this supplier
- Fischer Energy We don’t have enough information to rank this supplier
- Engie We don’t have enough information to rank this supplier
- TOTO Energy We don’t have enough information to rank this supplier
- One Select We don’t have enough information to rank this supplier
- Avid Energy We don’t have enough information to rank this supplier
- Gen4U We don’t have enough information to rank this supplier
- Green Network Energy We don’t have enough information to rank this supplier
- Igloo Energy We don’t have enough information to rank this supplier
- People's Energy We don’t have enough information to rank this supplier
- Zebra Power We don’t have enough information to rank this supplier
- Nabuh Energy We don’t have enough information to rank this supplier
- Brilliant Energy We don’t have enough information to rank this supplier
- ESB Energy We don’t have enough information to rank this supplier
- Eversmart We don’t have enough information to rank this supplier
- Outfox the Market We don’t have enough information to rank this supplier
Find out how the scores are worked out

We don’t have enough information to rate all the suppliers listed on this page. We’ll rate them when that information becomes available.

Affect Energy

Contact information

Telephone: 0330 60 62 675
Email: help@affectenergy.com
Website: www.affectenergy.com
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8.30am - 5.30pm
Tuesday: 8.30am - 5.30pm
Wednesday: 8.30am - 5.30pm
Thursday: 8.30am - 5.30pm
Friday: 8.30am - 5.30pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Avro

Complaints to third parties 179.5 per 100,000 customers 3

How the scores are worked out

Contact information

Telephone: 0330 088 5754
Email: support@avroenergy.co.uk
Website: www.avroenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 5.30pm
Tuesday: 9am - 5.30pm
Wednesday: 9am - 5.30pm
Thursday: 9am - 5.30pm
Friday: 9am - 4.30pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Better Energy

Contact information

Telephone: 0115 846 0438
Email: service@better.energy
Website: www.betterenergy.org.uk
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Breeze Energy

Contact information

Telephone: 0191 348 1212
Email: theteam@breezeenergy.co.uk
Website: www.breezeenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Bristol Energy

Complaints to third parties 330.3 per 100,000 customers 3

How the scores are worked out

Contact information

Telephone: 0808 281 2222
Email: customercare@bristol-energy.co.uk
Website: www.bristol-energy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

British Gas

Overall rating 3.75
Complaints to third parties 104.7 per 100,000 customers 3
Customers who found contacting suppliers easy 71.00% 4
Customers who found bills easy to understand 72.00% 4
Switches done in 21 days 97.80% 4
Customer guarantees Signed to Energy Switch Guarantee 5

How the scores are worked out

Contact information

Telephone: 0800 0480202
Email: customerservices@britishgas.co.uk
Website: www.britishgas.co.uk
Web Chat: Yes
Ring backs: No
Mobile hotline: No
Minicom / Text: 18001 0800 072 8626

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 8am - 6pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Bulb Energy

Complaints to third parties 18.7 per 100,000 customers 5
Customer guarantees Signed to Energy Switch Guarantee 5

How the scores are worked out

Contact information

Telephone: 0300 30 30 635
Email: help@bulb.co.uk
Website: https://bulb.co.uk/
Web Chat: Yes
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 6pm
Tuesday: 9am - 6pm
Wednesday: 9am - 6pm
Thursday: 9am - 6pm
Friday: 9am - 6pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: No

Cardiff Energy Supply

Contact information

Telephone: 029 2225 0340
Email: services@cesl.me
Website: www.cesl.me/
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 7pm
Tuesday: 9am - 7pm
Wednesday: 9am - 7pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: 10am - 4pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: Yes

Co-operative Energy

Overall rating 2.85
Complaints to third parties 492.2 per 100,000 customers 2
Customers who found contacting suppliers easy 65.00% 3
Customers who found bills easy to understand 69.00% 3
Switches done in 21 days 99.80% 5
Customer guarantees Not signed up to Energy Switch Guarantee 0

How the scores are worked out

Contact information

Telephone: 0800 954 0693
Email: info@cooperativeenergy.coop.uk
Website: www.cooperativeenergy.coop
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 4pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Daligas

Contact information

Telephone: 0800 111 4568
Email: info@daligas.co.uk
Website: www.daligas.co.uk
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 5:30pm
Tuesday: 9am - 5:30pm
Wednesday: 9am - 5:30pm
Thursday: 9am - 5:30pm
Friday: 9am - 5:30pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

E (Gas and Electricity)

Overall rating 3.5
Complaints to third parties 30.9 per 100,000 customers 5
Customers who found contacting suppliers easy 55.00% 2
Customers who found bills easy to understand 60.00% 3
Switches done in 21 days 99.80% 5
Customer guarantees Not signed up to Energy Switch Guarantee 0

How the scores are worked out

Contact information

Telephone: 0333 103 9575
Email: customer.services@e.org
Website: www.e.org
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: No
Cash or cheque: No
Prepayment: Yes

E.ON Energy

Overall rating 3.6
Complaints to third parties 145.5 per 100,000 customers 3
Customers who found contacting suppliers easy 71.00% 4
Customers who found bills easy to understand 71.00% 4
Switches done in 21 days 82.33% 3
Customer guarantees Signed to Energy Switch Guarantee 5

How the scores are worked out

Contact information

Telephone: 0333 202 4610
Email: email.queries@eonenergy.com
Website: https://www.eonenergy.com/for-your-home
Web Chat: Yes
Ring backs: Yes
Mobile hotline: No
Minicom / Text: 0800 056 6560

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 8am - 6pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Ebico

Energy from Ebico is supplied by Robin Hood Energy.

Contact information

Telephone: 0800 028 6699
Email: customerservice@ebico.org.uk
Website: https://ebico.org.uk
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Economy Energy

Overall rating 1.8
Complaints to third parties 431.5 per 100,000 customers 2
Customers who found contacting suppliers easy 56.00% 2
Customers who found bills easy to understand 47.00% 1
Customer guarantees Not signed up to Energy Switch Guarantee 0

How the scores are worked out

Contact information

Telephone: 0333 103 9053
Email: customer.services@economyenergy.co.uk
Website: www.economyenergy.co.uk
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: Yes

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 8am - 6pm
Sunday: 8am - 4pm

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Ecotricity

Overall rating 3.9
Complaints to third parties 180.8 per 100,000 customers 3
Customers who found contacting suppliers easy 85.00% 5
Customers who found bills easy to understand 69.00% 3
Switches done in 21 days 98.60% 5
Customer guarantees Signed to Energy Switch Guarantee 5

How the scores are worked out

Contact information

Telephone: 0800 0302302
Email: home@ecotricity.co.uk
Website: www.ecotricity.co.uk
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8:30am - 7pm
Tuesday: 8:30am - 7pm
Wednesday: 8:30am - 7pm
Thursday: 8:30am - 7pm
Friday: 8:30am - 6pm
Saturday: 9am - 4pm
Sunday: Closed

Billing information

Direct debit:Yes
Cash or cheque: Yes
Prepayment: Yes

EDF Energy

Overall rating 4.2
Complaints to third parties 54.6 per 100,000 customers 4
Customers who found contacting suppliers easy 72.00% 4
Customers who found bills easy to understand 72.00% 4
Switches done in 21 days 98.10% 5
Customer guarantees Signed to Energy Switch Guarantee 5

How the scores are worked out

Contact information

Telephone: 0800 056 7777
Email: customer_correspondence@edfenergy.com
Website: www.edfenergy.com
Web Chat: Yes
Ring backs: No
Mobile hotline: 0113 820 7117
Minicom / Text: 0800 0962929

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 8am - 2pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Energy SW

Energy from Energy SW is supplied by OVO Energy.

Contact information

Telephone: 0800 408 6716
Email: hello@energysw.co.uk
Website: www.energysw.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 6pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Entice Energy

Contact information

Telephone: 0330 403 0040
Email: help@enticeenergy.com
Website: www.enticeenergy.com
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Extra Energy

Overall rating 2.55
Complaints to third parties 1729.8 per 100,000 customers 1
Customers who found contacting suppliers easy 62.00% 3
Customers who found bills easy to understand 67.00% 3
Customer guarantees Not signed up to Energy Switch Guarantee 0

How the scores are worked out

Contact information

Telephone: 0800 953 4774
Email: customercare@extraenergy.com
Website: wwww.extraenergy.com
Web Chat: No
Ring backs: Yes
Mobile hotline: 0330 3034774
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Fairerpower

Energy from Fairerpower is supplied by OVO Energy.

Contact information

Telephone: 0800 408 6701
Email: hello@fairerpower.co.uk
Website: http://fairerpower.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 6pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

First Utility

Overall rating 4.4
Complaints to third parties 336.1 per 100,000 customers 3
Customers who found contacting suppliers easy 81.00% 5
Customers who found bills easy to understand 80.00% 5
Switches done in 21 days 99.80% 5
Customer guarantees Signed to Energy Switch Guarantee 5

How the scores are worked out

Contact information

Telephone: 01926 320 700
Email: customer.service@first-utility.com
Website: www.first-utility.com
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 4pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Flow Energy

Overall rating 4.15
Complaints to third parties 244.2 per 100,000 customers 3
Customers who found contacting suppliers easy 74.00% 4
Customers who found bills easy to understand 75.00% 5
Switches done in 21 days 98.90% 5
Customer guarantees Signed to Energy Switch Guarantee 5

How the scores are worked out

Contact information

Telephone: 0800 092 0202
Email: help@flowenergy.uk.com
Website: www.flowenergy.uk.com
Web Chat: No
Ring backs: No
Mobile hotline: 0330 3337282
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Future Energy

Contact information

Telephone: 0800 158 5451
Email: info@future-energy.com
Website: www.future-energy.com
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 1pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Glide

Energy from Glide is supplied by Ecotricity.

Contact information

Telephone: 0333 666 5555
Email: glide@glide.co.uk
Website: https://glide.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8:30am - 7pm
Tuesday: 8:30am - 7pm
Wednesday: 8:30am - 7pm
Thursday: 8:30am - 7pm
Friday: 8:30am - 7pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

GnERGY

Contact information

Telephone: 01252 494 141
Email: info@gnergyuk.com
Website: https://gnergy.co.uk
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 5:30pm
Tuesday: 9am - 5:30pm
Wednesday: 9am - 5:30pm
Thursday: 9am - 5:30pm
Friday: 9am - 5:30pm
Saturday: 10am - 2pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: No

Go Effortless Energy

Contact information

Telephone: 03333 444 109
Email: contact@goeffortless.co.uk
Website: www.goeffortless.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 10am - 4pm
Tuesday: 10am - 4pm
Wednesday: 10am - 4pm
Thursday: 10am - 4pm
Friday: 10am - 4pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Good Energy

Complaints to third parties 239.8 per 100,000 customers 3

How the scores are worked out

Contact information

Telephone: 0800 254 0000
Email: enquiries@goodenergy.co.uk
Website: www.goodenergy.co.uk
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 8am - 1pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Green Energy UK

Contact information

Telephone: 01920 486 156
Email: help@greenenergyuk.com
Website: www.greenenergyuk.com
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8:30am - 5:30pm
Tuesday: 8:30am - 5:30pm
Wednesday: 8:30am - 5:30pm
Thursday: 8:30am - 5:30pm
Friday: 8:30am - 5:30pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Green Star Energy

Overall rating 3.05
Complaints to third parties 563 per 100,000 customers 1
Customers who found contacting suppliers easy 70.00% 4
Customers who found bills easy to understand 73.00% 4
Customer guarantees Not signed up to Energy Switch Guarantee 0

How the scores are worked out

Contact information

Telephone: 0800 012 4510
Email: customerservice@mygreenstarenergy.com
Website: www.mygreenstarenergy.com
Web Chat: No
Ring backs: No
Mobile hotline: 0330 088 1619
Minicom / Text: No

Opening hours

Monday: 8am - 6pm
Tuesday: 8am - 6pm
Wednesday: 8am - 6pm
Thursday: 8am - 6pm
Friday: 8am - 6pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Iresa

Complaints to third parties 1811 per 100,000 customers 1

How the scores are worked out

Contact information

Telephone: 0115 727 0982
Email: home@iresa.co.uk
Website: www.iresa.co.uk
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 6pm
Tuesday: 8am - 6pm
Wednesday: 8am - 6pm
Thursday: 8am - 6pm
Friday: 8am - 6pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: Yes

iSupply

Overall rating 2.25
Complaints to third parties 542.8 per 100,000 customers 2
Customers who found contacting suppliers easy 55.00% 2
Customers who found bills easy to understand 73.00% 4
Customer guarantees Not signed up to Energy Switch Guarantee 0

How the scores are worked out

Contact information

Telephone: 0330 202 0298
Email: supportteam@isupplyenergy.co.uk
Website: www.isupplyenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Solarplicity

Contact information

Telephone: 0333 00 44 666.
Email: theteam@solarplicity.com
Website: http://solarplicity.com
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 5:30pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

M&S Energy

Energy from M&S Energy is supplied by SSE.

Contact information

Telephone: 0345 071 9603
Email: customerservice@mandsenergy.com
Website: www.mandsenergy.com
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 8am - 2pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: No

National Gas

Contact information

Telephone:  0190 538 0201
Email:  info@nationalgas.org.uk
Website: www.nationalgas.org.uk
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 8am - 6pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: No

npower

Overall rating 3.1
Complaints to third parties 275 per 100,000 customers 3
Customers who found contacting suppliers easy 60.00% 3
Customers who found bills easy to understand 65.00% 3
Switches done in 21 days 86.90% 3
Customer guarantees Signed to Energy Switch Guarantee 5

How the scores are worked out

Contact information

Telephone: 0800 073 3000
Email: helpline@npower.com
Website: www.npower.com/home
Web Chat: Yes
Ring backs: No
Mobile hotline: 0300 100 3000
Minicom / Text: 0800 413 016

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 8am - 6pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Octopus Energy

Complaints to third parties 19.8 per 100,000 customers 5
Customer guarantees Signed to Energy Switch Guarantee 5

How the scores are worked out

Contact information

Telephone: 0808 164 1088
Email: hello@octopus.energy
Website: https://octopus.energy
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Our Power

Contact information

Telephone: 0808 168 4534
Email: Customerservice@our-power.co.uk
Website: https://our-power.co.uk
Web Chat: No
Ring backs: Yes
Mobile hotline: 0808 168 4534
Minicom / Text: No

Opening hours

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

OVO Energy

Overall rating 4
Complaints to third parties 106.2 per 100,000 customers 3
Customers who found contacting suppliers easy 77.00% 5
Customers who found bills easy to understand 77.00% 5
Switches done in 21 days 94.40% 4
Customer guarantees Not signed up to Energy Switch Guarantee 0

How the scores are worked out

Contact information

Telephone: 08004 086 610
Email: hello@ovoenergy.com
Website: www.ovoenergy.com
Web Chat: Yes
Ring backs: Yes
Mobile hotline: 01173 326 945
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 6pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Peterborough Energy

Energy from Peterborough Energy is supplied by OVO Energy.

Contact information

Telephone: 0800 408 6706
Email: hello@peterboroughenergy.co.uk
Website: www.peterboroughenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 6pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

PFP Energy

Complaints to third parties 94.5 per 100,000 customers 4

How the scores are worked out

Contact information

Telephone: 01772 395 777
Email: hello@pfpenergy.co.uk
Website: www.pfpenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 1pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Robin Hood Energy

Complaints to third parties 673 per 100,000 customers 1

How the scores are worked out

Contact information

Telephone: 0800 030 4567
Email: customerservice@robinhoodenergy.co.uk
Website: https://robinhoodenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Sainsbury's Energy

Energy from Sainsbury's Energy is supplied by British Gas.

Contact information

Telephone: 0800 316 0316
Email: No
Website: http://www.sainsburysenergy.com
Web Chat: No
Ring backs: Yes
Mobile hotline: 0330 100 0014
Minicom / Text: 18001 0800 072 8626

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 8am - 6pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque:Yes
Prepayment: No

ScottishPower

Overall rating 3.1
Complaints to third parties 473.7 per 100,000 customers 2
Customers who found contacting suppliers easy 69.00% 3
Customers who found bills easy to understand 69.00% 3
Switches done in 21 days 99.60% 5
Customer guarantees Signed to Energy Switch Guarantee 5

How the scores are worked out

Contact information

Telephone: 0800 027 0072
Email: contactus@scottishpower.com
Website: www.scottishpower.co.uk
Web Chat: No
Ring backs: Yes
Mobile hotline: 0345 2700700
Minicom / Text: 0800 0278899

Opening hours

Monday: 8am - 10pm
Tuesday: 8am - 10pm
Wednesday: 8am - 10pm
Thursday: 8am - 10pm
Friday: 8am - 10pm
Saturday: 8:30am - 6pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

So Energy

Complaints to third parties 9.1 per 100,000 customers 5
Customer guarantees Signed to Energy Switch Guarantee 5

How the scores are worked out

Contact information

Telephone: 0330 111 5050
Email: help@so.energy
Website: www.so.energy
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: No

Southend Energy

Energy from Southend Energy is supplied by OVO Energy.

Contact information

Telephone: 0800 408 6711
Email: hello@southendenergy.co.uk
Website: www.southendenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 6pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Spark Energy

Overall rating 1.85
Complaints to third parties 557.2 per 100,000 customers 1
Customers who found contacting suppliers easy 63.00% 3
Customers who found bills easy to understand 57.00% 2
Switches done in 21 days 59.10% 2
Customer guarantees Not signed up to Energy Switch Guarantee 0

How the scores are worked out

Contact information

Telephone: 0345 034 7474
Email: customerservice@sparkenergy.co.uk
Website: http://sparkenergy.co.uk
Web Chat: Yes
Ring backs: Yes
Mobile hotline: 0345 0347474
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 2pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

SSE

Overall rating 3.4
Complaints to third parties 39.2 per 100,000 customers 5
Customers who found contacting suppliers easy 73.00% 4
Customers who found bills easy to understand 69.00% 3
Switches done in 21 days 6.80% 1
Customer guarantees Not signed up to Energy Switch Guarantee 0

How the scores are worked out

Contact information

Telephone: 0345 071 9710
Email: customer.service@sse.co.uk
Website: https://sse.co.uk/home
Web Chat: Yes
Ring backs: Yes
Mobile hotline: No
Minicom / Text: 0800 622 839

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 8am - 2pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Together Energy

Contact information

Telephone: 0333 150 1699
Email: support@togetherenergy.co.uk
Website: http://togetherenergy.co.uk
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 10am - 7pm
Tuesday: 10am - 7pm
Wednesday: 10am - 7pm
Thursday: 10am - 7pm
Friday: 10am - 7pm
Saturday: 10am - 2pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Tonik Energy

Customer guarantees Signed to Energy Switch Guarantee 5

How the scores are worked out

Contact information

Telephone: 0333 344 2686
Email: hello@tonikenergy.com
Website: www.tonikenergy.com
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 5pm
Tuesday: 8am - 5pm
Wednesday: 8am - 5pm
Thursday: 8am - 5pm
Friday: 8am - 5pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Utilita

Overall rating 3.05
Complaints to third parties 129.3 per 100,000 customers 3
Customers who found contacting suppliers easy 71.00% 4
Customers who found bills easy to understand 73.00% 4
Customer guarantees Not signed up to Energy Switch Guarantee 0

How the scores are worked out

Contact information

Telephone: 03303 337 442
Email: customerservices@utilita.co.uk
Website: www.utilita.co.uk
Web Chat: Yes
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 8am - 5pm
Sunday: 8am - 5pm

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Utility Warehouse

Overall rating 4.15
Complaints to third parties 123.2 per 100,000 customers 3
Customers who found contacting suppliers easy 78.00% 5
Customers who found bills easy to understand 81.00% 5
Switches done in 21 days 98.40% 5
Customer guarantees Not signed up to Energy Switch Guarantee 0

How the scores are worked out

Contact information

Telephone: 0333 7770 777
Email: memberservices@utilitywarehouse.co.uk
Website: www.utilitywarehouse.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: 0333 003 5643

Opening hours

Monday: 9am - 5:30pm
Tuesday: 9am - 5:30pm
Wednesday: 9am - 5:30pm
Thursday: 9am - 5:30pm
Friday: 9am - 5:30pm
Saturday: 9am - 4:30pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

White Rose Energy

Energy from White Rose Energy is supplied by Robin Hood Energy.

Contact information

Telephone: 0800 022 3553
Email: join@whiteroseenergy.co.uk
Website: www.whiteroseenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Zog Energy

Contact information

Telephone: No
Email: hello@zogenergy.com
Website: www.zogenergy.com
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Fischer Energy

Contact information

Telephone: 0800 103 2769
Email: Hello@fischerenergy.co.uk
Website: www.fischerenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8:30am - 5:30pm
Tuesday: 8:30am - 5:30pm
Wednesday: 8:30am - 5:30pm
Thursday: 8:30am - 5:30pm
Friday: 8:30am - 5:30pm
Saturday: 9am - 2pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: No

Engie

Contact information

Telephone: 0800 280 8000
Email: help.uk@engie.com
Website: https://home.engie.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: No

GB Energy

Energy from GB Energy is supplied by Co-operative Energy.

Contact information

Telephone: 0800 6444 451
Email: support@gbenergysupply.co.uk
Website: www.gbenergysupply.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 4pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

TOTO Energy

Contact information

Telephone: 0333 210 7070
Email: hello@totoenergy.com
Website: https://totoenergy.com
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

One Select

Contact information

Telephone: 0333 21 25 973
Email: customercare@oneselect.co.uk
Website: www.oneselect.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8:30am - 5pm
Tuesday: 8:30am - 5pm
Wednesday: 8:30am - 5pm
Thursday: 8:30am - 5pm
Friday: 8:30am - 5pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: No

Pure Planet

Customer guarantees Signed to Energy Switch Guarantee 5

How the scores are worked out

Contact information

Telephone: No
Email: No
Website: https://purepla.net/
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday:
Sunday:

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Avid Energy

Contact information

Telephone: 0808 284 0456
Email: info@avidenergy.co.uk
Website: www.avidenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 9pm
Tuesday: 8am - 9pm
Wednesday: 8am - 9pm
Thursday: 8am - 9pm
Friday: 8am - 9pm
Saturday:9am - 7pm
Sunday: 9am - 7pm

Billing information

Direct debit: No
Cash or cheque: No
Prepayment: Yes

Brighter World

Energy from Brighter World is supplied by Robin Hood Energy.

Contact information

Telephone: 0800 028 2332
Email: hello@brighterworldenergy.com
Website: https://brighterworldenergy.com
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday:9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: No

Enstroga

Customer guarantees Signed to Energy Switch Guarantee 5

How the scores are worked out

Contact information

Telephone: 0115 857 2572
Email: hello@enstroga.co.uk
Website: www.enstroga.co.uk
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 5pm
Tuesday: 8am - 5pm
Wednesday: 8am - 5pm
Thursday: 8am - 5pm
Friday: 8am - 5pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Gen4U

Contact information

Telephone: 0800 035 5902
Email: customercontact@gen4u.co.uk
Website: http://gen4u.co.uk/
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Green Network Energy

Contact information

Telephone: 0800 520 02 02
Email: care@greennetworkenergy.co.uk
Website: https://greennetworkenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 6:30pm
Tuesday: 8am - 6:30pm
Wednesday: 8am - 6:30pm
Thursday: 8am - 6:30pm
Friday: 8am - 6:30pm
Saturday: 9am - 1pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: Yes

Igloo Energy

Contact information

Telephone: 0333 405 5555
Email: team@igloo.energy
Website: https://igloo.energy
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 5:30pm
Tuesday: 9am - 5:30pm
Wednesday: 9am - 5:30pm
Thursday: 9am - 5:30pm
Friday: 9am - 5:30pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Liverpool Energy Community Company

Energy from Liverpool Energy Community Company is supplied by Robin Hood Energy.

Contact information

Telephone: 0800 023 4171
Email: customerservice@theleccy.co.uk
Website: http://theleccy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

People's Energy

Contact information

Telephone: 0131 285 5510
Email: customerservices@peoplesenergy.co.uk
Website: https://peoplesenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Zebra Power

Contact information

Telephone: 0161 498 8100
Email: enquiries@zebrapower.co.uk
Website: www.zebrapower.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Nabuh Energy

Contact information

Telephone: 0330 0414 902
Email: customerservice@nabuhenergy.co.uk
Website: www.nabuhenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 8pm
Tuesday: 9am - 8pm
Wednesday: 9am - 8pm
Thursday: 9am - 8pm
Friday: 9am - 8pm
Saturday: 10am - 3pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: Yes

Powershop

Energy from Powershop is supplied by npower.

Contact information

Telephone: 0800 009 3719
Email: info@powershop.co.uk
Website: www.powershop.co.uk
Web Chat: No
Ring backs: Yes
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 9am - 8pm
Tuesday: 9am - 8pm
Wednesday: 9am - 8pm
Thursday: 9am - 8pm
Friday: 9am - 8pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: Yes

Angelic Energy

Energy from Angelic Energy is supplied by Robin Hood Energy.

Contact information

Telephone: 0800 169 0220
Email: customerservice@angelicenergy.co.uk
Website: www.angelicenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Brilliant Energy

Contact information

Telephone: 0333 344 2067
Email: service@brilliant-energy.net
Website: http://brilliant-energy.co.uk
Web Chat: Yes
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

ESB Energy

Contact information

Telephone: 0345 60 70 372
Email: help@esbenergy.co.uk
Website: www.esbenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No

Eversmart

Contact information

Telephone: 0330 102 7901
Email: hello@eversmartenergy.co.uk
Website: www.eversmartenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: Yes

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 8am - 5pm
Sunday: 9am - 5pm

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: Yes

RAM Energy

Energy from RAM Energy is supplied by Robin Hood Energy.

Contact information

Telephone: 0800 121 6699
Email: customerservice@ramenergy.co.uk
Website: www.ramenergy.co.uk
Web Chat: No
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 5pm
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: Yes
Prepayment: Yes

Outfox the Market

Contact information

Telephone: 0800 103 2702
Email: kapow@outfoxthemarket.co.uk
Website: www.outfoxthemarket.co.uk
Web Chat: Yes
Ring backs: No
Mobile hotline: No
Minicom / Text: No

Opening hours

Monday: 8:30am - 5:30pm
Tuesday: 8:30am - 5:30pm
Wednesday: 8:30am - 5:30pm
Thursday: 8:30am - 5:30pm
Friday: 8:30am - 5:30pm
Saturday: Closed
Sunday: Closed

Billing information

Direct debit: Yes
Cash or cheque: No
Prepayment: No