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• How bailiffs should treat you

  Information about how bailiffs should treat you. If you feel you have been mistreated, you can find out more about complaining about bailiffs

• End a hire purchase or a conditional sale agreement

  End a hire purchase or a conditional sale agreement End a hire purchase or a conditional sale agreement - letter End a hire purchase or a conditional sale agreement - joint letter

• Taking action over credit brokers

  Explains how to get your money back from a credit broker, if they have taken payment from you without your permission

• Get help with costs if you have a child or you’re pregnant

  Check what help you can get with the cost of living. This might include extra benefits and grants, free childcare, help with school costs and the Healthy Start scheme

• Get specialist immigration advice

  Check what help you can get from Citizens Advice or find a specialist immigration adviser.

• Get advice about health costs and services

  Get advice about help with NHS costs and services. Also, where to complain about a health service and social care for older or vulnerable people.

• Domestic violence and abuse - getting help

  Organisations which give information and advice all aspects of domestic violence and abuse, rape and sexual assault.

• Consumer service complaints procedure

  If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process.