In-app games giving parents nasty surprises
30 January 2014
Citizens Advice has launched new online advice to help parents avoid in-app costs as the OFT gives the industry two months to clean up its act.
Homelessness problems for under-25s up 57 per cent as recession takes its toll
30 January 2014
New figures published today show that the number of young people seeking help from a charity about homelessness and threatened homelessness has risen significantly since prior to the recession.
Banks’ failing technology unacceptable for consumers
27 January 2014
Extra help to cut energy bills
27 January 2014
Citizens Advice will launch Big Energy Saving Week Big Energy Saving Week to help consumers to take immediate action to cut their bills. The help comes as the Department of Energy and Climate Change publishes the Community Energy Strategy, which could help consumers to take control of their bills in the long term.
Citizens Advice launches week long campaign to help consumers cut hundreds of pounds from energy bills
27 January 2014
Big Energy Saving Week will run from 27-31 January and will help consumers take practical steps to make cuts to their bills by checking they are on the best deal, switching tariff or supplier and taking up help to insulate their homes and reduce their energy usage.
ESA system letting down sick and disabled
25 January 2014
Energy company profits will fuel consumer anger
23 January 2014
Consumers need clear laws and chance to take action together
23 January 2014
ONS data show young people “hit hard” by recession says Citizens Advice
21 January 2014
The Chief Executive of national charity, Citizens Advice, has warned that “young people have been hit hard by the recession” as new ONS data show that a record number of young people are living with their parents.
Commuters infuriated by rail hikes and poor handling of delays
21 January 2014
The number of people seeking online consumer advice about trains has trebled new figures from Citizens Advice find, as the latest National Rail Passenger Survey is released.
Londoners raise more public transport issues
20 January 2014
The antidote to January blues: volunteer
20 January 2014
Credit brokers ‘posing’ as payday lenders to cash-in on fees
20 January 2014
9 in 10 don’t trust firms that cold call
16 January 2014
New figures from Citizens Advice highlight cold calling receives cold shoulder
Rising energy costs still putting pressure on stretched households
14 January 2014
Inflation hits target for first time in four years but energy prices are up seven times the rate of earnings.
Citizens Advice reported payday lender ‘Toothfairy Finance’ to OFT
10 January 2014
Consumer body Citizens Advice reported ‘alarming’ business practices of the payday lender Toothfairy Finance to the OFT.
Clamp down on payday loan adverts essential to protect consumers
02 January 2014