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Letter to complain about energy back-billing
Letter to complain about energy back-billing This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you haven't had an energy bill in over a year, your supplier has to follow certain rules about how far back they...
Letter to complain about faulty goods supplied with a service
Letter to complain about faulty goods supplied with a service This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can use this letter template to complain about faulty goods that have been supplied as part of a...
Letter to cancel goods or services bought at home or in a public place
Letter to cancel goods or services bought at home or in a public place This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter template to cancel an agreement you made to buy something when you...
Letter to complain to the council if your landlord hasn’t done repairs
Use this letter to complain to your local council if you told your landlord that your home needs repairs and they haven’t done anything. You should give your landlord time to do the repairs before you complain. The amount of time depends on how serious the problem is and how...
Letter to complain to a trader about poor quality work agreed before 1 October 2015
Letter to complain to a trader about poor quality work agreed before 1 October 2015 This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important This letter applies to work that you gave the go-ahead for before 1...
Letter to 'make time of the essence': goods
Letter to 'make time of the essence': goods This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to give a trader a final deadline when they're taking too long to deliver goods to you. You...
Letter to complain about non-delivery of goods
Letter to complain about non-delivery of goods This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to 'make time of the essence' when an item you've ordered hasn't been delivered. View example letter Sam Hoolin...
Letter to complain to a phone company about cashback
Letter to complain to a phone company about cashback This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to complain to a phone company that hasn't given you the cashback they promised. View example letter...
Letter to switch energy supplier if you have a prepayment meter
Letter to switch energy supplier if you have a prepayment meter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can use this template letter if you've tried to move to another gas or electricity supplier but...
Letter to complain about energy mis-selling
Letter to complain about energy mis-selling This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're having problems about how you were sold gas or electricity and you're not getting your issue dealt with, you can put...