Welfare Rights Benefit Caseworker

Position: Welfare Rights Benefit Caseworker

Location: Flintshire

Closing date: 27 May 2024

Job title:
Welfare Rights Benefit Caseworker

Location:
Flintshire

Salary:
£24,294 (trainee) - £28,770 (top of caseworker scale)

Salary pro rata:
Yes

London allowance:
No

Hours per week:
37.5

Type of contract:
Permanent

Closing date for applications:
27/05/2024

Closing time:
12:00

Email address that candidates can contact for job pack/application and more information:
recruitment@flintshirecab.org.uk

We are seeking to employ one full time Welfare Rights benefit caseworker. The successful candidate will assist in delivering advice and support to clients who live in Flintshire. We aim to support clients resolve their benefit issues through advice and support tailored to their needs. This can include ongoing casework, assisting with complex benefit issues, support with appeals - through to representation at tribunal.

The successful candidate will be expected to work a hybrid model of delivery - working at CAF offices, outreach sessions, as well as from home. You will be expected to provide advice via omni-channels such as face to face, telephone and email.

The deadline for applications is 12pm, Monday 27th May but we reserve the right to close the advert early. Early application is therefore encouraged. To apply please send your CV and a covering letter outlining your experience and suitability for this role to: recruitment@flintshirecab.org.uk

** Please note we will only consider applications received by this method** Please note that we will review CV’s as and when received so, if you are interested, please submit your CV as early as possible.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.