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Use our British Sign Language service to help you apply for Universal Credit

This advice applies to England

Our British Sign Language (BSL) Video Relay Service can help you with the early stages of your Universal Credit claim.

The video below explains:

  • what Universal Credit is
  • what our BSL service can help you with
  • how to get ready to make a BSL-interpreted call

After your BSL call, a short survey will appear on your screen. Please take 2 minutes to fill it in so we can make our BSL service better.

Make a BSL call

If you need help with something else

If you’re already getting Universal Credit or you need help with something else, you can:

Read our privacy policy

Find out how we store and use your personal information when you contact us.

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