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Advice Service Supervisor

Position: Advice Service Supervisor

Location: Harlow

Closing date: 17 May 2024

Role details

Job title:
Advice Service Supervisor

Location:
Harlow

Salary:
Up to £32,000 depending on experience

Salary pro rata:
No

London allowance:
No

Hours per week:
37.5

Type of contract:
Permanent

Closing date for applications:
17/05/2024

Link to job pack for application:
https://www.harlowcitizensadvice.org.uk/jobs

We are looking for and Advice Service Supervisor to join our dynamic team, where we are driven to serve our community with high-quality independent advice. In this pivotal role, you'll be responsible for managing and coordinating the activities of our talented staff and dedicated volunteers.

Your mission: To provide top-notch supervision and support that will help us continue to make a difference in our local community.

Reporting directly to our Head of Operations and Advice, you won't just be a cog in the machine – you'll be a key player in our organisation. Your experience will be put to the test as you coordinate advice sessions and ensure we meet our performance targets. But that's not all; we're looking for a proactive team player with exceptional communication skills and emotional intelligence.

Why? Because we believe in bringing out the best in our people, helping them develop and thrive in their roles. You'll also be part of a team responsible for conducting the Quality of Advice Assessment on a quarterly basis, ensuring we maintain the highest standards in providing support to our community.

Please note: Part-time hours will be considered.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.