Project Support Administrator

Position: Project Support Administrator

Location: Swale

Closing date: 17 May 2024

Job title:
Project Support Administrator

Location:
Swale

Salary:
£11,005.28

Salary pro rata:
No

Hours per week:
18.5

Type of contract:
Permanent

Closing date for applications:
17/05/2024

Closing time:
17:00

Email address that candidates can contact for more information:
admin@citizensadviceswale.uk

We are looking for people who are able to spin several plates at once. Our administrators support staff and volunteers in a variety of ways, in an ever-changing environment.

Flexibility is essential! You will have an organised mind and great interpersonal skills, able to cover everything from arranging appointments and minuting meetings to updating records, to ordering and managing stationery stock levels. In addition, our administrators regularly contact clients to complete pre-appointment questionnaires and other relevant information. Clearly an appreciation of the importance of confidentiality and data protection is a key aspect of the role. Previous experience of working in a Citizens Advice environment is not necessary, although some awareness and understanding of the issues that people face would be beneficial.

The roles are currently based at our premises in Swale House, but may also involve tasks in Faversham and Sheerness from time to time. We are also working remotely for much of the time, and willingness to work on that basis will be a key consideration. There is a clear opportunity here for a committed individual to use their skills in a highly satisfying role that encourages initiative and responsiveness, and supports Citizens Advice Swale in working with our community.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.