Debt Caseworker

Position: Debt Caseworker

Location: Hertsmere

Closing date: 15 May 2024

Job title:
Debt Caseworker

Location:
Hertsmere

Salary:
£27,040 - £28,121 (depending on experience)

Salary pro rata:
Yes

London allowance:
No

Hours per week:
30

Type of contract:
Permanent

Closing date for applications:
15/05/2024

Closing time:
12:00

Email address that candidates can contact for job pack/application and more information:
debbiereynolds@hertsmerecab.org.uk

Citizens Advice Hertsmere is a great place to work, with a friendly and supportive team. We are looking to take on a Debt Caseworker to join our small debt advice team. You will be providing advice to clients, supporting them through the debt advice process, including dealing with emergencies, income maximisation, budgeting advice and ultimately helping with a debt strategy.

You will need to :

1. Prepare and present cases to the appropriate statutory bodies.

2. Negotiate with third parties in writing and on the telephone

3. Act for clients where necessary by calculating, negotiating, drafting or writing letters and telephoning

4. Be numerate and able to analyse data and draw conclusions

5. Have good communication and IT skills

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.