Telephone Assessor/ Trainee Telephone Assessor

Position: Telephone Assessor/ Trainee Telephone Assessor

Location: Shrewsbury

Closing date: 06 May 2024

Job title:
Telephone Assessor/ Trainee Telephone Assessor

Location:
Shrewsbury

Salary:
£23,946 - £ 24,914 FTE depending on experience

Salary pro rata:
No

London allowance:
No

Hours per week:
37

Type of contract:
Fixed term

End date of contract:
31/03/2025

Closing date for applications:
06/05/2024

Interview date:
14/05/2024

Link to job pack for application:
www.cabshropshire.org.uk/get-involved/jobs

Are you passionate about making a difference, making society fairer and working for an organisation that values diversity, promotes equality and challenges discrimination? If so, you can help us. We are looking to employ a Telephone Assessor/ Trainee Telephone Assessor

Salary: £23,946 - £ 24,914 FTE depending on experience + Pension contribution

Contract: Full time 37 hours per week. Fixed term until 31 March 2025. Further extension of contract subject to funding

Holidays: 28 days + Bank Holidays

Location: Shrewsbury Office

Start: As soon as possible

In this role, you will be responsible to one of our Advice Services Managers.

• Working as part of a paid staff and volunteer team answering calls from our Shropshire Adviceline Telephone Service.

• Progressing to interviewing clients face to face in our Shrewsbury Office. Further details and application form (no CVs) are available from our website. We encourage and welcome applications from people of all backgrounds.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.