Volunteer Experience & Development Officer

Position: Volunteer Experience & Development Officer

Location: London (Lewisham, Leemore Centre, Bonfield Rd, SE13 5EU and occasional attendance at CAL events within Lewisham required)

Closing date: 10 May 2024

Job title:
Volunteer Experience & Development Officer

Location:
London (Lewisham, Leemore Centre, Bonfield Rd, SE13 5EU and occasional attendance at CAL events within Lewisham required)

Salary:
£24,000 pro rata per annum

Salary pro rata:
Yes

London allowance:
No

Hours per week:
21 hours per week

Type of contract:
Permanent

Closing date for applications:
10/05/2024

Closing time:
12:00

Link to job pack for application:
https://hr.breathehr.com/v/volunteer-experience-development-34553

Role Purpose

This is an exciting opportunity for an enthusiastic and proactive candidate to work in volunteer administration and development. The job holder will focus on co-ordinating volunteer recruitment, onboarding and retention.

Duties and responsibilities:

Co-ordinate recruitment of volunteers to achieve team targets

● Advertise volunteer roles.

● Support the management team in updating materials such as Volunteer Role Descriptions.

● Produce publicity materials advertising for volunteer roles such as recruitment posters/flyers, case studies, and community newsletters.

● Run recruitment drives through various comms channels including digital and social media, community and partner newsletters and the distribution of local flyers/poster.

Person specification Essential

● A commitment to Citizens Advice Aims & Values.

● A commitment to promoting an inclusive, positive and supporting environment.

● A commitment to offering a rewarding volunteer journey for all volunteer candidates.

● Enthusiasm about the service and the value of volunteering.

● Commitment to comply with the GDPR and other relevant legislation and to manage volunteer records with discretion and confidentiality.

● Ability to receive and provide feedback productively and sensitively and a commitment to continuous professional development.

● Excellent communication skills, both written and spoken.

● High level of IT competency and familiarity with the google workspace suite.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.