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Money Advice Outreach Adviser

Position: Money Advice Outreach Adviser

Location: Based in Guildford including outreach locations across the borough

Closing date: 05 July 2024

Role details

Job title: Money Advice Outreach Adviser

Location: Based in Guildford including outreach locations across the borough

Salary: £23,400 - £26,000 FTE

Salary pro rata: Yes

London allowance: No

Hours per week: 22.5

Type of contract: Fixed term - 12 months

Closing date for applications: 05/07/2024

For job pack and application form please email

We are looking for a motivated team player with a ‘can do’ attitude to help us deliver a new outreach project across Guildford. You will deliver information and advice, with a particular focus on benefits, budgeting and debt. You will be responsible for delivering advice in community locations, promoting the service to local stakeholders, and building strong partnerships. You will have a good knowledge and an understanding of advice giving and the ability to support clients in a sensitive but empowering way. You will also have strong IT skills and be able to communicate clearly and effectively face-to-face, in writing and over the phone.

This is a fantastic opportunity for someone who is passionate about supporting vulnerable adults to mitigate and manage the impacts of poverty as far as possible and enhance people’s wider health, wellbeing and life chances. Whilst experience of working within Citizens Advice would be desirable, we will happily support the right person through Citizens Advice accredited training to enable them to carry out the role.

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.